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Concorde IT Group is one of the UK's leading IT Support and Managed Service Providers. With over 150 staff in offices throughout the UK, the business delivers cost effective IT support and 24x7 managed services to support the existing IT function of small, medium and large enterprises.
Concorde IT Group places great importance on the range of services and solutions offered and on the long term relationships we hold with our small, medium and large enterprise clients alike. Offering a unique level of customer focus and account management allied with first class vendor accredited technical skills Concorde provides a tailored solution that has turned some of the well known brand leading organisations into long term clients. So whether you are looking to deploy new solutions or maximise the lifespan of your current IT estate, Concorde is ideally placed to support your business.
Concorde IT Group is also well placed to relieve you of the need for reactive and costly IT fire-fighting. if you have in-house IT professionals, our Managed Services will free them to focus on aligning technology-based operations to your business instead of getting tied down with routine systems support. Meanwhile, you can concentrate on your priorities ensuring a better business performance, sustained growth and increased profit.
Our capabilities and experience enables or customers to develope and grow their businesses in an increasingly complex and dynamic marketplace. Concorde IT Group's aim is to make our customers' lives simpler and easier. This is achieved by employing and delevolping talented people within our business and ensuring an agile and flexible, collaborative approach to service and solution delivery while ensuring that maximising value is at the heart of everything we do.
Our Customers are our number reason for being in business for over 28 year they are and will always be our number one priority and we are totally dedicated and committed to customer excellence and satisfaction by always delivering or over achieving on our promises. This customer driven culture demands powerful excellent communication and service. Over the past 28 years we have established a sucessful and proven track record as a trusted partner and advisor to large and small businesses across the UK and europe, many who bear testament to this statement on our website.
Our corporate vision is to develop long term strategic partnerships with our current and new customers and act as a trusted authoritative advisor to empower them to fully exploit the potential of IT to generate tangible business value or and increase operational efficiency.
We base our business on five key core values:
With over 25 years experience, our success is founded on four factors: proven expertise; the highest level accreditations; breadth of capabilities; and the ability to provide high value/low risk advanced technology, we are able to provide a breadth and strength in the market to enable us to deliver against all customer business expectations and requirements.
Our organisation employs over 150 staff, with 30+ professional services consultants, 40+ field engineers and 20+ accredited solution engineers covering all of our key alliance partners including Microsoft, HP, Cisco, VMware, SonicWALL, NetApp, WatchGuard and many more.
Concorde's quality management system is driven by the objective of providing consistent class leading service. This is managed and reviewed by our Service Excellence Team, comprised of executive management and individual contributors who have specific and independent authority to ensure all aspects of service delivery meet this objective.
Excellence is also a key element of the measures and performance indicators we apply to our business and our people. These are gauged through internal and external surveys and a continual programme of assessment and improvement. We believe the independence of our Excellence team guarantees an objective measure against all activities and ensures customers have a ‘champion’ within the business.
Our Excellence team also has responsibility for the review of all customer-facing service, ensuring we deliver consistently every time.
Our client list includes:
For Infinitely Better peace of mind, call 08432 48 00 00
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