Concorde News

Here you will find a selection of case studies, contract wins and general news articles about Concorde and the work are we doing.

Pertemps recruit Concorde for support of its desktop

PPDG (Pertemps People Development Group) recently went out to tender for provision and support of its desktop, due to its increased geographical foot print operating out of more than 60 sites across England.

They were looking for a partner, not a supplier, to work with on improving service levels but who was also proactive in helping them improve the desktop environment generally.

 

The Executive IT Director of PPDG says "Out of the seven vendors we went out to tender with, Concorde were successful on a number of fronts. We never judged Concorde on price, we looked at the total cost of ownership and Concorde excelled in every category.

Concorde have now been delivering the service for a few months and the service has been great. Our end users and service delivery team are very happy. The transition went very well and the odd problems experienced have been resolved straight away. The high level of reporting to support us through our internal continuous improvement process has been excellent.

We are now looking at a number of other things with Concorde, as the desktop project has confirmed that Concorde deliver on their promises. With the flexibility they show at all levels of their business ,in order to deliver a service PPDG require, means they are a partner we would trust and more importantly enjoy working with."