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Instant Messaging can be an extremely useful tool in enterprises where there is a need for individual users to keep a number of live conversations going simultaneously. It’s particularly useful in environments where many customer- or market-facing personnel are almost constantly on the telephone, yet need to communicate interactively with colleagues, and for online support and customer helpdesks.
As a fully-accredited partner, we are more than qualified to show you how Microsoft’s Enterprise Office Communications Server solution can be put to effective use in your business. We also have specific expertise in Cisco MeetingPlace and the IM capabilities provided by IPFX’s unified communications suite. Whatever the needs of your business for live chat and IM functions, we are confident we will have a solution that fits and will deliver positive results for your business.