Support

Hardware Maintenance

Hardware Maintenance


Our Computer Maintenance services have been designed to support your most important IT hardware, allowing you to make the most efficient use of your technical resources.

For all businesses, IT systems and networks are subject to great pressures from users during core business hours with the most pressed equipment being desktop PC's, laptops, printers and servers. Along with network communications equipment, these are essential assets to your organisation. 

We offer various degrees of hardware cover; from normal office hours to full 24 hours a day, seven days a week, 365 days a year depending on your requirements.We have over 50 engineers and technical staff throughout the UK to assist you. Once a call has been logged, we strive to return the equipment to service within an agreed time scale.

We can also base a dedicated engineering resource on your site as an extension of your own IT team, ensuring a minimal delay between call logging and resolution.


Benefits of this on-site service include:

  • Guaranteed repairs 24 hours a day.
  • Your IT department is free to concentrate on critical IT issues.
  • Cost-effective, bespoke contract with a choice of Service Level Agreement.
  • Dedicated on-site engineers.
  • Logisitics support and project management.

Service engineer locations:

              

 




 

Hardware Maintenance Factsheet